An Annual Maintenance Contract is a mutual contract between the service provider and customer for a definite period. For example, electronic products like CCTV, fire alarms, Intruder alarms, etc., require special maintenance, including the system's inspection, identifying the faults, replacing the faulty parts, and servicing the product when needed. Thus it will be beneficial to maintain the serviceability of the equipment for longer. CCTV maintenance by service providers should be recorded in the CCTV maintenance logbook. This is crucial because the insurance company may need this information for a claim. Types of Maintenance Contracts: Annual maintenance contracts are of two types. Comprehensive AMC: Any faulty or breakdown system should be inspected, and the service provider should repair it further. In addition, if it needs to be replaced, the service provider should bear the cost of the new parts. Non-Comprehensive AMC : The service ...
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